Dal mio diario personale

22 agosto 2014, Santa teresa di Gallura |Mi trovo in un alberghetto senza pretese, di ritorno da 2 settimane con Glenans la prima a Fazio e la seconda imbarcato. Mi sono appoggiato sul letto alle 7 e mi sono risvegliato alle 9 con la sensazione di non sapere bene dov’ero ma godendo infinitamente della sensazione di lenzuola fresche e un materasso comodo. Le auto fuori mi confondono, la civiltà mi appare caotica, nonostante io non sia in un che in un paesino di mare. Generale sensazione di stordimento e spaesamento. Sono esausto, tutti i muscoli del corpo sono affaticati e sono pieno di botte, strinato dal troppo sole, eppure darei qualsiasi cosa per tornare a bordo e salpare.

Some people argue that we should not allow nonprofits to pay people the same kind of money that “greedy” corporations pay people because more money does not buy you more talent and does not incentivize people to produce more. To this I say, you cannot simultaneously argue that corporations are greedy profit-seekers AND that the profit they forego by paying higher salaries is wasted. Either they do not care about profits, or the profits they forgo by paying people higher salaries buys them more value.

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If while you’re making your argument, the only time the other side is silent is because they’re thinking about their own argument, they’ve got a voice in their head that’s talking to them. They’re not listening to you. When they’re making their argument to you, you’re thinking about your argument, that’s the voice in your head that’s talking to you. So it’s very much like dealing with a schizophrenic.

If your first objective in the negotiation, instead of making your argument, is to hear the other side out, that’s the only way you can quiet the voice in the other guy’s mind. But most people don’t do that. They don’t walk into a negotiation wanting to hear what the other side has to say. They walk into a negotiation wanting to make an argument. They don’t pay attention to emotions and they don’t listen.

via | The top FBI hostage negotiator teaches you the 5 secrets to getting what you want